Frequently Asked Questions

Everything you need to know about Havana Cleaning services, pricing, scheduling, and more.

Service Areas

Yes! We serve Miami Beach, South Beach, Key Biscayne, Fisher Island, and surrounding island communities. Our teams are experienced with condo buildings and high-rise properties common in these areas.
We cover all of Miami-Dade County from Aventura in the north to Homestead and Florida City in the south. This includes Cutler Bay, Palmetto Bay, Pinecrest, and all communities in between.
Currently, we focus on Miami-Dade County for both residential and commercial services. If you're in Broward County or nearby, reach out through our booking page and we'll let you know if we can accommodate your location.

General Questions

We serve all of Miami-Dade County including Brickell, Coral Gables, Kendall, Doral, Hialeah, Miami Beach, Wynwood, Coconut Grove, Little Havana, Homestead, Pinecrest, Aventura, Key Biscayne, Palmetto Bay, South Miami, North Miami, Miami Lakes, Cutler Bay, Sweetwater, and Westchester.
All of our cleaning professionals are background-checked and trained to our high standards before they join a team. We take trust seriously — you can feel confident having our team in your home.
No, you don't need to be home. Many of our clients provide entry instructions (lockbox code, doorman, etc.) when they book. You can add special access notes during the booking process.
Yes, we bring all necessary cleaning supplies, equipment, and products. We use high-quality, professional-grade products to get the job done right.
Yes! We're a Cuban-American family-owned business and our team is fully bilingual in English and Spanish. Our website and booking system are also available in Spanish.

Pricing & Payment

Pricing depends on the size of your home, the type of service, and any add-ons you choose. Our residential cleaning starts at $120 for smaller homes. You can get an instant quote by using our online booking tool — just enter your home details and we'll show you the price upfront.
Yes! We offer savings for recurring plans. Weekly, bi-weekly, and monthly clients enjoy discounted rates compared to one-time bookings. The more frequently you book, the more you save. Check our pricing page for details.
We accept all major credit cards, debit cards, and cash. Payment is processed securely online when you book. For recurring plans, your card is charged automatically after each cleaning.
We understand plans change. You can cancel or reschedule for free with at least 24 hours' notice. Cancellations within 24 hours of the scheduled cleaning may be subject to a cancellation fee.

Services & Cleaning

Our residential cleaning covers all rooms: vacuuming, mopping, dusting, bathroom sanitizing, kitchen cleaning (counters, sink, stovetop, exterior of appliances), making beds, and taking out trash. We clean your entire home top to bottom.
A regular clean covers everyday maintenance — surfaces, floors, bathrooms, and kitchen. A deep clean goes further: inside appliances (oven, fridge), baseboards, ceiling fans, window sills, light fixtures, behind furniture, and all those hard-to-reach areas that build up grime over time.
Our Airbnb turnover service is a quick, thorough clean between guests. It includes full cleaning, linen change, restocking essentials, and staging the property to be photo-ready. We offer same-day turnarounds so you never have to delay a guest check-in.
Of course! If you have preferences for certain cleaning products or need us to avoid specific chemicals due to allergies or sensitivities, just let us know when you book and we'll accommodate your needs.
Yes! Post-construction cleaning is one of our specialties. We remove construction dust, debris, adhesive residue, and do a thorough deep clean to make the space move-in ready. We work with homeowners, contractors, and property managers across Miami-Dade.

Still Have Questions?

Our team is happy to help. Reach out anytime.